1. User's Acknowledgement and Acceptance of Terms

Kloudhouse.com (KloudHouse) is a copyrighted web platform owned by AltPayNet, with legal representation in Europe (AltPayNet Europe Limited), US (AltPayNet Inc.), Hong Kong (AltPayNet Limited), and Philippines (AltPayNet Corp.). By using, accessing or logging in or having an account with KloudHouse, you, in behalf of yourself or an organization, entity or company, agree to the following terms and conditions governing the use of KloudHouse's services. You also acknowledge that you have read and understood this terms of use and agree to be bound by it and by our Privacy Policy, which is incorporated here by reference. You also agree to be bound by any updated terms as they shall be posted and be available in our site and that you are 18 years of age or older. Nothing in these terms may be taken to create or convene any rights on third party beneficiaries. If you do not agree to any of the terms and conditions set forth, you may discontinue the use of our website and the mobile application.

2. Description of Services

We make several services available on this website that include, but not limited to resident management, resident billing, payments, amenities and maintenance management, and other like services. Thus, you are responsible for providing, at your own expense, all equipment necessary to use these services, including a PC, modem, and Internet access (including payment of all fees associated with such access). We also reserve the exclusive right to restrict, control, limit, suspend, cancel, interrupt, disconnect, and otherwise terminate KloudHouse service at any time and without prior notice for any reason, or for no reason at all.

3. Account Information and Data

KloudHouse hereby grants users a non-exclusive, non-transferable right to use the Service, solely for the user's own internal business purpose. Users agree not to sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Content in any way or modify nor create ?links? or hyperlinks to the Service, or ?mirror? any content, reverse engineer including without limitation (i) build a competitive or similar product or service, (ii) develop a product using the same ideas, functionalities and graphics (iii) imitate or duplicate features or graphics of the Content.
User assumes all risks associated with any data and Customer Data, including without limitation the data uploaded to, downloaded from, stored on, transmitted to, or communicated through KloudHouse, including without limitation the Content, which risks include but are not limited to risk of destruction, risk of publication, risk of alteration, risk of loss, and risk of manipulation by KloudHouse and by any third parties that may from time to time have access to record(s) that may from time to time be uploaded to, downloaded from, stored on, transmitted to, communicated, transmitted, maintained, kept, stored, or otherwise handled by KloudHouse including without limitation the Service.

4. Conduct

Your use of the website is subject to all applicable laws and regulations, therefore, you are solely responsible for the substance of your communications through the site. Upon access of this site:

  • You agree to provide true, accurate, current and complete information. If KloudHouse issues a password, you may not divulge it to anyone else. You are responsible for maintaining the confidentiality of your accounts and passwords.
  • You have the sole responsibility for the quality, integrity, legality, reliability, and appropriateness of your Content.
  • You agree that you do not have authority to act on behalf of, speak for, or obligate KloudHouse or AltPayNet in any manner, except to use authorized KloudHouse online tools and functionalities through the site.
  • You will be responsible for all the activities under your accounts and shall comply with all regulations in connection to the use of the Services.
  • Without limiting the foregoing, you hereby agree that you shall not use the site for the following actions:
    1. Abuse, defame threaten violate the legal rights of others
    2. Publish, upload, email, distribute or disseminate any inappropriate, profane, defamatory, misleading, profane, obscene, indecent or unlawful content
    3. Transmit files that contain viruses, corrupted files or other similar programs that may affect the operation of another's personal computer and AltPayNet's and KloudHouse's websites
    4. Interfere with or disrupt AltPayNet's or KloudHouse's websites, services or networks
    5. e. Probe, scan or test the vulnerability of the Website or circumvent any security mechanism used by the Website

Unauthorized access is a breach of this Terms of Use and a violation of the law. You therefore agree not to access the Website by any means other than through the interface that is provided. You agree not to use any automated means to access, monitor, or copy any part of the Website.

5. Intellectual Property

The intellectual property rights, including but not limited to patent, copyright, trademark, service mark, trade name, trade dress, derivative works, moral rights, trade secrets, and proprietary information and technology, associated with the content and/or KloudHouse itself are owned by AltPayNet. No intellectual property ownership rights are or shall be assigned to you. You agree not to infringe or challenge any of the intellectual property rights associated with the content of KloudHouse. AltPayNet reserves the right to block, disable, or otherwise remove any Materials from the application as well as terminate access if you engage in copyright or other intellectual property infringement or for any other reason. You must acknowledge and agree that all contents that you create on this website are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of the AltPayNet.
The following are registered trademarks or service marks of KloudHouse and AltPayNet. All digital graphic designs, web applications, logos and service names are registered trademarks or service marks of KloudHouse and AltPayNet. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of KloudHouse or its Affiliates.

6. Indemnification

Upon our request, you agree to defend, indemnify and hold AltPayNet and its respective officers, directors, employees, representatives and affiliates, harmless from all liabilities, claims, and expenses, including attorney's fees, arising out of your use or misuse of Kloudhouse; interaction with other users or third-parties of KloudHouse; violation of these Terms of Use or violation of any third party's intellectual property, privacy, or other rights. We deserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and thus, you are obliged to cooperate with us in asserting any available defenses.

7. Payment Acceptance

Client shall make payments in the currencies accepted by AltPayNet and using the payment methods supported by AltPayNet for KloudHouse. When a payment is made through the Payment Provider i-Payments, the maximum deposit limit is EUR 2,500.00 per transaction. Should payment exceed the EUR 2,500.00 limit, a KYC (Know-Your-Customer) shall be required.

8. Refunds and Fees

8.1. When using this Service or paying using the KloudHouse vouchers, you may be subject to fees of a third party financial institution or association. You should also be aware that there may also be minimal service fees that will be charged per transaction. You are then responsible for confirming these fees prior to using the services of KloudHouse. By agreeing to these terms and conditions, you confirm that you are fully aware and that you have understood this.

8.2. AltPayNet reserves the right to refuse refund if you cannot prove that you are the Account holder or the Customer and that there are not proofs to support the transaction.

8.3. By submitting a refund application, you must understand that it will take time for validation of the account and the transaction and that you acknowledge the different validation checks and you agree to submit to such identity and security validation checks.

8.4. The amount of the refund (subject to refund fees) will be remitted to you following contact with our Support team, who confirmed that you have fully submitted the required documentations and complied with these terms and will return the amount less any applicable fees to your credit card that was used during payment of the vouchers.

8.5. We may send communication and notices to your email address that you have provided us during the refund application. Please check these communication channels for updates.

8.6. Any personal data provided in connection with a refund will be protected as specified in this agreement.

9. Termination

We may terminate your access to KloudHouse website, without prior notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Terms and Conditions should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Revisions

We reserve the right, at our sole discretion, to modify, update or replace these Terms of Use by posting a revised copy in the KloudHouse.com. Your continued use of this Website after any such changes means your acceptance of the new Terms and Conditions. Please review this periodically for any changes. If you do not agree to any of these clauses or any changes, you may discontinue to access the Website immediately.

11. Governing Law

These terms of Use shall be governed by AltPayNet's legal representation.

AltPayNet Corp.
905 Vicente Madrigal Building,
6793 Ayala Avenue,
Makati 1226 Philippines
SEC Registration No. CS201523088

AltPayNet Limited
Flat / Room 1405, 14F Lucky Centre 165 Wanchai Road
Wanchai Hongkong
Registration No. 2305731

AltPayNet Europe Limited
6, Belvedere, Alfred Gerada Street, Iklin
Registration No. 77435

AltPayNet Inc. 13192 Southwest 141st Street
MIAMI, 33186 USA
Company No. P16000072156

12. Contact Information

The services available through this website are offered by AltPayNet. If you notice that any user is violating these Terms, please contact us support@altpaynet.com or call +39 3895728149.